Original topic:

User Interface stuttering

(Topic created on: 04-06-2022 01:58 PM)
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rap1021
Active Level 9
Options
Galaxy S
When will Samsung fix this UI stuttering and lagging in their phones.
I hoped Android 12 will fix it in my s10 plus but still there is stuttering and frame drops here and there.
Dont even get me started on the battery drain.
I dont know what is Samsung doing to their older phones.

4 Comments
RanitKhan
Expert Level 5
Galaxy S
Let's see if One Ui 4.1 can fix all these or not...🤔
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rap1021
Active Level 9
Galaxy S
I have no hope.
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Ab_Heartsy
Expert Level 3
Galaxy S
New updates always has stuttering issues especially if you are on Android, even on pixel 6 it's worse than samsung, at this point samsung is the only one moving ahead with updates n these kind of stuttering issues are common.
If possible use galaxy guardians app for solving battery and other issues, also u could reduce the level of animations by going into developer modes.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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