Just two months after the purchase, the usb port of Galaxy S10 Lite not working. Headset which was given with the phone also not getting connected as well as the fast charging feature. The device's port works randomly 😅. Would say a really bad customer experience.
On communication, service center needs to keep the phone for a week with them for the usb board to be ordered 😂. Someone from the customer experience team should look onto this.
Please perform the below mentioned steps to resolve the issue:
Open samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
