04-20-2021 08:30 AM in
04-20-2021 09:10 AM in
04-21-2021 09:46 AM in
Hi,
Kindly be informed that the latest update for the Galaxy S20 Ultra was Security patch level : 2021-03-01 released in 2021-04-06
https://doc.samsungmobile.com/SM-G988B/XSG/doc.html
Make sure that you are not using a SIM card from another region.
Restart the phone, and you can make back up and factory reset.
If the issue continues, please feel free to bring the device to a Samsung Service Center to get it checked out.
04-22-2021 02:27 AM (Last edited 04-22-2021 02:52 AM ) in
