Thank you for sharing your feedbacks with us. We sincerely appreciate you taking the time to report these concerns.
We’d like to assure you that our development team is actively investigating the reported bug andbattery performance issues. Improving your experience is our top priority, and we’re committed to delivering a resolution as quickly as possible.
In the meantime, you may try restarting your device, as this can often resolve temporary software glitches and improve performance.
Your patience and support mean a great deal to us. We’ll keep you updated on our progress, and we encourage you to check for software updates regularly.
If you have any additional details or encounter further issues, please don’t hesitate to reach out.
Few Guidelines During Update- Reason Samsung Usually Pushing it during Nights. 1. Initially charge the phone to 80-90%. 2. Refrain from charging during installation. 3. An air-conditioned environment is optimal for installation and subsequent phone placement. 4. Allow sufficient time before initial use.
screen panel damage occurred only when updates were installed while charging or at temperatures exceeding 35-40°C. This was due to overheating. Adherence to above mentioned guidelines will prevent this screen damages
