Update: Network issues after one ui 7 update

[aboutzahurul]

My troubleshooting has revealed that enabling the auto blocker with maximum protection disables 2G and older network connections. Consequently, network connectivity is interrupted when a 4G to 3G or 2G network switch is attempted. This issues didn't faced before in one ui 6.1

So just to inform, in rural areas with older network like 3g, 2g might be bad option if you enable auto blocker with maximum protection and be aware of it. I just found it in a hard away.

[Royal_RJ]

The network issue is too high on ui 7

[aboutzahurul]

Didn't notice any issues while using the same setting in one ui 6.1

[Royal_RJ]

But on ui 7, it is happening randomly.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[goodthings]

It's a major update. Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.