Unstable HDR playback on s20 fe 5g

[gino99]

I am not able to play hdr videos on YouTube vanced  , while playing on normal YouTube it's working fine although sometimes it's playing in sdr only

Anybody else facing the issue.

[jishu01]

Yeah yes my brother has the samsung s20fe 5g and he is facing the same ..

But you cannot consider to be work perfectly because first of all YouTube Vanced is not an authorized or is something google is not directly providing . It can or has been installed by you from other sites or through by rooting the device .

[gino99]

What about hdr on amazon prime video
It's not even showing hdr in prime video app

[jishu01]

No idea about Amazon prime.. I don't use Amazon prime and Netflix:(

[SuriKart]

Hi, I face the same issue. I don't observe hdr on my s20 fe 5g when viewing hdr content on YouTube, prime video and downloaded video

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support