Resolved! Solved

Original topic:

Unable to update apps or install new apps on S23 Ultra

(Topic created on: 10-14-2024 06:29 PM)
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vishnuraj910
Active Level 1
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Galaxy S
After the recent software update I'm unable to update outdated apps or install new apps from PlayStore. Tried clearing data and cache or Play Store and Play Services. Restarted the device. Nothing seems to be fixing this issue. Any solutions fam? 
Resolved!
11 Comments
ZAZEYAD
Beginner Level 3
Galaxy S
it worked, thank you very much.
you saved me from doing factory reset 🙏
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Samsung_specialist
Community Manager
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Galaxy S

Your Galaxy phone comes with Google Play Store and Galaxy Store, where you can download various apps. You can choose to update your apps automatically or manually. Updating apps gives you access to the latest features and improves app security and stability. Follow the guide below to keep your apps up to date.


Before you try the recommendations in the link below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.
https://www.samsung.com/ae/support/mobile-devices/how-to-update-apps-from-the-galaxy-store-and-play-... 

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