Original topic:

Unable to silence Whatsapp notifications on S21

(Topic created on: 03-02-2021 09:17 PM)
6090 Views
Bobby00
Active Level 1
Options
Galaxy S
This is my current setting:

Whatsapp -》settings -》notifications -》notification tone -》silent.

But the notification tone won't turn off. In my old xiaomi phone this always worked. What's going on???
16 Comments
shiv7688
Active Level 7
Galaxy S
Go to Phone Setting > Notifications > Whats app and close it from there. Then you wont have amy notification. Hope this helps..... cheers 😊
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Bobby00
Active Level 1
Galaxy S
Thanks...but which of the options should I choose. I just want to make the tone silent for incoming messages while showing the notifications even while phone is locked.
Lea1
Beginner Level 2
Galaxy S

Hi, can you add vibrate to a silenced WhatsApp message?

 

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shiv7688
Active Level 7
Galaxy S
Nope
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Samsung_specialist
Community Manager
Options
Galaxy S

Hi there, 

If you have decided to mute notifications on a WhatsApp chat, then there will be no notification sound or vibrate if you get a message. 

Messages vibrate when you have your phone setting on vibrate. 

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mtajziehchi
Beginner Level 2
Galaxy S

I did silent notification on whats app to see the notification without sound but it is still bopping as my device default. How can I silent messages from whats app and Instagram?

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Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

You can call the call center for remote assistance on this. 

Or, you can download from the Google Playstore the Smart Tutor app for remote assistance. 

But in general -- notifications can be managed from settings. 

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Galaxy S
Hi, its very simple. Once you receive a notification from WhatsApp, long press on the notification. You can see 2 options. Alert and silent. Select the option silent.

Or

Long press on WhatsApp icon, then select app info, notification, then set Group Notification and Message notification to Silent.
Bobby00
Active Level 1
Galaxy S
Thanks...not sure why they made life so complicated when these settings are available natively in whatsapp
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