VivekS10plus
Beginner Level 3
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Galaxy S
Problems that appeared after updating UI 3.0 on my Galaxy S10 Plus
• Battery Backup has been reduced.
• Fast Charging duration has been increased.
• Performance has been reduced.
• Camera Performance deteriorated.
• Heating problem.
• App forced shut down.
• App gets freezed.




5 Comments
sudhANSHuX_X
Expert Level 5
Options
Galaxy S
A) Bro First Clear Cache Partition of your phone..Always do it after every update .

1. Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.

2. Press Volume up and power button (also press bixby button if present) at the same time .
3. Keep it pressed until samsung logo appears on your phone.
4. Then a list of your options will come on your phone..
Go to Clear Cache Partition option by navigating through volume buttons.
5. After selecting Clear Cache Partition option,then click power button once.
6. Once Cache is cleared you will be taken to first option..Then again click power button to restart the phone.

B) If other built in apps are also lagging then,Restart your device in safe mode once and check your device for the issue.
you can enter safe mode by long pressing On power off menu.

C) If possible and if the above steps do not work for you...do a factory reset.

Bro Always FACTORY RESET your phone after every update .

1. Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.
2. Press Volume up and power button (also press bixby button if present) at the same time .
3. Keep it pressed until samsung logo appears on your phone.
4. Then a list of your options will come on your phone..
Go to FACTORY RESET option by navigating through volume buttons.
5. After selecting Factory Reset option,then click power button once.
6. Once Reset is done you will be taken to first option..Then again click power button to restart the phone.

Don't worry bro,Bugs usually arise after any major update and cause performance issues.
Keep cleaning Cache of apps frequently..like after every 2 or 3 days..this will prevent your phone from lagging issues .


Please accept my comment as solution by clicking on the 3 dots of my comment if it helped you with your issue
VivekS10plus
Beginner Level 3
Options
Galaxy S
Hi member, I'll try this for sure and give you my feedback. Thanks!
sudhANSHuX_X
Expert Level 5
Options
Galaxy S
I hope your problem gets solved and I will get a positive response from your side. 🙏
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sandy1402
Active Level 4
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Galaxy S
I tried this and did factory reset but the battery problem remains the same
do we really need to check for battery replacement??
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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