Original topic:

Touch Macro Routine is not working properly.

(Topic created on: 01-03-2024 11:49 PM)
166 Views
Deepak_Praise
Beginner Level 3
Options
Galaxy S
Routines - Set a Macro to do an app action is not working properly on my S21FE. When the routine was added it not getting automated most of the time especially when the phone was locked.
1 Comment
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please report the problems you are facing in your Samsung smartphone with a fresh log file which is in the form of a pdf file/jpg format. And also share a short video clip or 4 to 5 photos along with a pdf file, before and after the issue occurred, for better understanding.

Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

0 Likes