The long wait is over (S20 Ultra)

[SpicyManok]

[Kru-zz]

It broke my fast charging!

[SpicyManok]

What do you mean by it broke your fast charging?

[Kru-zz]

I have 2 original Samsung fast charging and super fast charging chargers, after the upgrade, the phone only charges at slow speed, no matter what I try..and it seems its a known error

[SpicyManok]

Have you tried to reformat your phone?

[Kru-zz]

I am trying to avoid that for now

[SpicyManok]

You must try, so will know its gonna work or not. If not you must send it to service center

[Kru-zz]

I am following up with Samsung. A factory reset is not the way for a work phone, upgrades should be tested. I am a Samsung fan but this leaves me questioning the service..

[SpicyManok]

Sooner or later they will require you to reset your phone. Or you try the other reset option like without erasing your data, maybe it will help.

[Kru-zz]

That's not the way to a good customer experience.