Original topic:

The Samsung S9+ green tint and flickering screen issue.

(Topic created on: 04-06-2022 11:42 PM)
3308 Views
dipaninside
Active Level 1
Options
Galaxy S
A lot of S series users like me is facing the same display issue. I am facing the issue after the March 2022 security patch. The issue is quite popular that people has realized that this is a software glitch. Now the question is even after reporting the issue to samsung they are not taking any care of it. 
The people have find different solutions for the isse. The most popular of them is to double tap on Always On Display then tap power button and the problem is gone untill you turn off display again. This clearly means this is a software bug for sure. Which is the samsung guys trying to stand as a lcd/hardware problem. Even google is flooded with the issue when you search for the green tint problem.

Even the software engineer I visited today in my nearest service centre is very very confident that this is the problem with LCD and the replacement of LCD is the only solution. 

If the promlem is with hardware then how the always on display trick working flawlessly in all the affected mobiles?? 

Any executive from Samsung please answer.

It is requested to look into the issue seriously and provide solution at the earliest. 

This issue is already reported in Error section. Hence do not advise to do the same again. 

Thanks.
6 Comments
noman7
Active Level 4
Galaxy S
No the replacement of the LCD is not the Solution..... Software update ke baad mere Note 9 ka display bhi kharaab ho gaya...naya display lagawaane ke baad wo bhi kharaab ho gaya....Display warranty me tha to maine service center me phone diya hai 40 din ho gaye abhi tak phone nahi mila....Display shortage bata rahe....Pata nahi phone kabhi ban paaega ya nahi....
tushargujar
Active Level 3
Galaxy S
Add more colour in Aod
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

To resolve the screen flicker issue follow the below steps :
1: Adjust the Display brightness, follow the below step
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Display.
Step3: Adjust the brightness.

If the issue still persists then Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

If the issue still not resolved then Update device software (If available )

Setting >> Software update >> Check for Software update >> Download if available.

If the issue still not resolve then reset the phone. ( Please make sure you have back up of your important files in Samsung cloud before resetting the device)

Backup and Factory Data reset
Kindly create data backup of your device via SMART switch mobile application or Smart Switch PC Suite and reset the device through below steps:-

Setting > Backup and Reset > Factory data reset OR Settings > General Management > Reset > Factory data reset.
Note:- Kindly remove Google account configured in the device before resetting through below steps:-
Settings > Accounts > Google > Tap on account > Click on more option at top right corner > Tap on Remove Account OR Settings > Cloud and Accounts > Accounts > Google > Clock on three dots in top right corner of screen > Remove Account.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

0 Likes
sayimwani
Beginner Level 3
Galaxy S
I have the same issue of screen flickering. The solution i found out us to turn of adaptive screen brightness off in display settings and keep the brightness on maximum. Next go to always on display settings and turn it to always on not just on tap to show . Further iv turned the display Enhancement to basic settings. Now atleast the display turns on every time I use the power button once the AOD kicks in
0 Likes
Hassam3
Beginner Level 2
Galaxy S

Yea same issue always on display seems to make it work on my s9. Its just sad to see updates ruining your phone. Disappointing by samsung

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KhalidImam
Active Level 1
Galaxy S
1: Adjust the Display brightness, follow the below step
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Display.
Step3: Adjust the brightness.
If the issue still persists then Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
If the issue still not resolved then Update device software (If available )
Setting >> Software update >> Check for Software update >> Download if available.
0 Likes