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Active Level 2
After the latest ATCT software has bought so many cons that it is frustrating, yes it has bought an improvement in the camera which is really nice but at the expense of poor battery life and overheating while charging and sometimes normal usage is not negotiable,i really hope samsung fixes these issues in their next software update and make this phone one of the best in the market 
7 Comments
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Active Level 6
lots of problems
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Active Level 5
overheating s20+
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Expert Level 5
👍
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Active Level 6
camera performance is poor
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Active Level 3
Battery drain is high after this update
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Active Level 3
overheating af and guys can you use your phone at last 5% because mine doesn't even last for even 2 mins
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Uninstall the unnecessary apps. Too many apps installed on device may cause the device heating issue.

 

2. Long duration of graphics intensive gaming sessions may cause the heating issue. Avoid long gaming sessions.

 

3. Usage of mobile phone when charging may cause the heating issue. So we recommend you to avoid usage of mobile phone while charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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