Temper glass

[abishek37]

I have used almost 6 different types of temper glass for my s21 and not in any of them, the fingerprint scanner worked. I am not sure whether its the products fault or we should not use any temper glass for the mobile. Anyone knows the soln pls help

[_HK02_]

Does it work without tempered glass?

[abishek37]

Yes

[_HK02_]

Then try to increase touch sensitivity and use it

[vinusingh92]

Did u use liquid uv tempered glass?

[Jubliationlee]

Ultrasonic sensor wont work with tempered glass

[VigneshRSunil]

Take it to the samsung service centre because most of the phones with onscreen fingerprint works with tempered glass

[Subham21]

Not all tempered glass screen protectors work with Ultrasonic scanners. MKBHD has a whole video regarding this. You can try the Whitestone Dome tempered glass, that works.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support