Original topic:

Switching between wifis is very slow or buggy S22

(Topic created on: 11-08-2023 10:40 AM)
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jaykb77
Active Level 2
Options
Galaxy S
I recently purchased a galaxy s22 and im noticing this issue with wifi. I have two wifi access points at home, one on ground floor and one on first floor. When I move between floors, the wifi just stays on the earlier access point even when connectivity is poor and range is really low. It doesnt switch automatically to the access point nearer to the phone. I have to manually turn wifi on and off or connect manually.

This worked seamlessly on my ealrier phone which was a oneplus.

16 Comments
Samsung_OneUi
Expert Level 5
Galaxy S
No its not true. 60hz i am feeling good. No problem flagship is flagship bro
jaykb77
Active Level 2
Galaxy S
thanks for this suggestion. its a bummer i cant use the 120hz refresh rate, but i think keeping it 60hz improved battery life significantly 👍🏻
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Rohit_S22
Active Level 8
Galaxy S
My S22 SOT only 1.5 hr 😔😔Screenshot_20231021_182118_Device care.jpg
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Rohit_S22
Active Level 8
Galaxy S
Location off, ram plus off, 5g off,
0 Likes
Samsung_OneUi
Expert Level 5
Galaxy S
Galaxy S22 Plus 256 GBScreenshot_20231108_065742_Device care.jpg
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Forget the Network: Settings> Connections> Wi-Fi> Wi-Fi network>Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.
Kindly reset the network settings. Settings> General Management> Reset> Reset Network Setting.

Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.

Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.

Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

Kindly check and disable the Airplane/Flight Mode on your device.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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jaykb77
Active Level 2
Galaxy S
thank you for the suggestions. ill try this and update
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