Original topic:

Substandard Exynos.

(Topic created on: 09-26-2020 12:51 AM)
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AmnGill
Active Level 3
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Galaxy S
I used iphones for around 10 yrs then switched to samsung with S10 cos the display looked stunning but performance was very poor. After a year I upgraded  to S20 expecting it to be better version with good looks but nothing has changed inside, Samsung has again proved that Exynos is no good. On paper it looks good but in real world it is peace of c**p, battery consumption is very high, heating issue and performance is below average. If you use cell data then it will drain  battery even more faster. In standby it consumes 2% battery per hr. Camera sensor is also inferior incomprison to north American version.  Snapdragon is way better then exynos.
Samsung is making fool of customers by selling substandard Exynos chip and substandard mobile. They are not selling exynos version in North America but selling same in India. Though Samsung claims that they have not  compromised in quality or standards in either version but ground reality is entirely different. All major problems in S20 series  like battery issue, heating and  faster throttling  is only due to Exynos which you really don't see in Snapdragon version. 
This is the last exynos mobile i am using and I am done with Samsung. 

4 Comments
AMPK
Expert Level 3
Galaxy S
Expected big changes to Exynos processors to be released in near future.
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Sanskar
Expert Level 2
Galaxy S
next yr probably 😷
Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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AmnGill
Active Level 3
Galaxy S
I have tried all these and nothing worked. Now what's the solution 🤔.
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