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04-24-2020 04:20 PM (Last edited 04-24-2020 04:21 PM ) in
Galaxy S- Mark as New
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04-24-2020 04:29 PM (Last edited 04-24-2020 04:33 PM ) in
Galaxy Selse dial *#0*# to check speaker function
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04-24-2020 04:30 PM in
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04-24-2020 04:31 PM in
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04-24-2020 05:11 PM (Last edited 04-24-2020 05:16 PM ) in
Galaxy SThen Tap & Hold on mentioned both apps one by one and then go to App info>Storage> then perform "Clear catch" and "Clear data" and try again.
Even If it doesn't work then perform a successful factory reset on your device. Even not, then take your device for servicing to Samsung authorised service centre.
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04-24-2020 06:12 PM in
Galaxy Sand test them in other apps also like voice recorder or music player if it works
kindly uninstall both apps clear cache and reinstall both apps👍👍👍👍👍👍
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04-25-2020 12:34 AM in
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05-01-2020 03:52 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
Check device in safe mode: Using Safe Mode on a Samsung phone or tablet allows you to force the device to run the essential operating system, and disable most 3rd party applications.
Enter safe mode: Press and hold the Power key, when Power off icon appears.>Press and hold the power off icon.
Exist safe mode: Press volume down and power key simultaneously for 5 seconds to restart the device.
Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support