Sound Distortion on OneUI 3.1

[vipzcool]

Sound gets distorted while using bluetooth headset, after the latest 3.1 update. It happens on regular basis. Anyway to get this sorted?

Using S20+ Exynos, India

[GOPINATH-R]

😱

[Ehsank]

once disable bixby wake up and observe i heard sometimes it is the cause

[vipzcool]

its already disabled

[Ehsank]

ohk so now Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks>...)

and see the result

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support