Some options in Routine are not working in buds FE

[Viswasvel]

In my S23 (One UI 7) i created a routine for my buds FE. I need my buds to be change to noise cancellation mode while I am in call. But it was not changing. So For testing purpose I added aditional condition that the touch control also need to be turned off. The problem is touch control is turned off automatically when I attend the call or I made a call and turned on automatically after I hang up the call. But noise control didn't get changed. I tried clear the cache of wearable app, buds FE manager and digital wellbeing also. It didn't work. Help me with this. 

[Rishu2610]

Did you try disabling 'switch to ambient mode on calls' option in wearable app ?

[Viswasvel]

Forgot to mention that.. tried that too. Still didn't work

[Rishu2610]

This one...

[Viswasvel]

Yes I disabled that also but didn't work

[guoktykkj]

Jiio

[guoktykkj]

K6uku

[Rishu2610]

Try adding in a condition like this (Connected to your buds)
It'll most probably work then.

[Viswasvel]

After adding that too, not working. Actually all other options are working properly except noise control

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Path share log file: Wearable app>Three dots>Settings>Contact Us> Send feedback>Choose Composer> Select error report > select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support