Original topic:

Software update issue

(Topic created on: 02-08-2021 11:40 PM)
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SASITHARANSIVASAMY
Active Level 5
Options
Galaxy S
while updating my samsung s9 plus device im facing an issue 

image

#samsungindia #samsungsmartphones
16 Comments
Abhishek13892
Expert Level 3
Galaxy S
why safe mode is showing there ??
Galaxy S
because he is updating software in safe mode
-NO_BODY-
Expert Level 5
Galaxy S
Is it possible to update it in safe mode. and is it safe ?
Galaxy S
Safe Mode strips the operating system to its core functions, preventing you from running anything that didn’t come installed on your phone. It’s a tool designed for troubleshooting, but if you don’t have anything to troubleshoot, then it just prevents you from using the full capabilities of your device...it's not recommended to install software in safe mode ... but may he is having network issue this time ..that i think
Galaxy S
you are updating software in safe mode.?
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Ehsank
Expert Level 5
Galaxy S
did you tried after restart your device?
Galaxy S
yes but i can't update
Abhishek13892
Expert Level 3
Galaxy S
You shouldn't use safe mode go in normal and then update, if it still didn't get update you can update through Smart switch, I will give you the link to download app in mobile as well as laptop/pc
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Ehsank
Expert Level 5
Galaxy S
go to settings >general Management >reset>reset network >restart your device then try, as i have seen your in 3g network so might be its because of network so do that and try again