Software update issue

[SASITHARANSIVASAMY]

while updating my samsung s9 plus device im facing an issue 

#samsungindia #samsungsmartphones

[Abhishek13892]

why safe mode is showing there ??

[Dr_Interchupipi]

because he is updating software in safe mode

[-NO_BODY-]

Is it possible to update it in safe mode. and is it safe ?

[Dr_Interchupipi]

Safe Mode strips the operating system to its core functions, preventing you from running anything that didn’t come installed on your phone. It’s a tool designed for troubleshooting, but if you don’t have anything to troubleshoot, then it just prevents you from using the full capabilities of your device...it's not recommended to install software in safe mode ... but may he is having network issue this time ..that i think

[Dr_Interchupipi]

you are updating software in safe mode.?

[Ehsank]

did you tried after restart your device?

[SASITHARANSIVASAMY]

yes but i can't update

[Abhishek13892]

You shouldn't use safe mode go in normal and then update, if it still didn't get update you can update through Smart switch, I will give you the link to download app in mobile as well as laptop/pc

[Ehsank]

go to settings >general Management >reset>reset network >restart your device then try, as i have seen your in 3g network so might be its because of network so do that and try again