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09-09-2025 10:52 PM in
Galaxy SToo much heated my phone, battary draining,
Freeze my screen or gltich too much ,when i m typing keyboard is missing,when im on video call minimize the screen to much issue in this update..and i can't reset my phone...its your fault not mine why i am deleting everything..you resolve this problem @samsung
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09-09-2025 11:45 PM in
Galaxy S- Mark as New
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09-10-2025 08:51 AM in
Galaxy SOpen Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊
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09-10-2025 09:05 AM in
Galaxy S- Mark as New
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09-10-2025 09:05 AM in
Galaxy S- Mark as New
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09-10-2025 10:55 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.
Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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09-10-2025 11:33 AM in
Galaxy SU have written u can't reset? Why? Unlock your phone and Keep power button pressed for 10 seconds. Once it restarts, try hard reset after taking backup.🙏