Software failed to update

[Ronkzz]

Tried everything but nothing helps

( Tried to update in safe mode, used smart switch)

Phone not restarting even restart option choosen

Phone doesn't restart automatically

Every time i have to force restart 

Any solution? 

[NOOB_1ST_ACC]

Go to service center asap

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support