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06-24-2022 01:57 PM in
Galaxy S- Mark as New
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06-28-2022 12:29 PM in
Galaxy SHi,
We apologize for any inconvenience.
Kindly send us the device logs. The device logs you will send it via Samsung Members App> the technicians will diagnose these logs to determine the cause > they will respond to you with the solution and if you need to go to service center for physical diagnosis.
- To send the device logs, please follow the below:
Press and hold Samsung members Icon > Then tap on Error reports > Select category of your report > Make sure that "Send Log Data" is selected to help resolve your inquire > Describe your problem in details > Change the frequency to whatever you prefer > Then send it.
For more information regarding, you are welcome to visit our website and watch tutorial sending logs by following the link below:
https://www.samsung.com/ae/support/mobile-devices/how-to-send-error-report-in-your-galaxy-device/
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06-28-2022 02:18 PM (Last edited 06-28-2022 02:19 PM ) in
Galaxy SMy intention was to give a feedback on my user experience of One UI.
