Chandan493
Beginner Level 2
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01-24-2021 03:39 PM in
Galaxy S
Hi,
I am using Oppo enco x with samsung galaxy s20+. Facing an wired issue while I am on call only one earbuds is plaing the sound otherone is mute. But while listening to music, there is no such issue. I tested the earbuds with other non samsung handset, the calling issue is not present there. Anyone having same experience?
3 Comments
Shyl1
Active Level 6
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01-24-2021 03:48 PM in
Galaxy S
Samsung does not support any others band quality product i am also facing lot of issues as i have Philips brand some times one ear bud works while listening to music and call too.
nripen00
Active Level 6
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01-24-2021 05:22 PM in
Galaxy S
use only samsung earphones or earbuds
cs-member13
Expert Level 4
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01-26-2021 01:00 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We request you kindly contact respective earbuds support regarding this concern, they will guide you accordingly for the same. Please be assured your issue will be resolved soon.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support