Original topic:

Sim card manager keeps crashing

(Topic created on: 01-17-2025 11:35 AM)
455 Views
atechfreak
Active Level 8
Options
Galaxy S
Sim 1 & Sim 2 physical Sim both enabled
Sim 3 E-Sim disabled

When ever I turn on E-Sim I get no network and the sim manager crashes. 

Usually when I used to turn on E-Sim the sim manager used to automatically disable sim 2 and enable E-Sim.

This issue has started from August security patch on my S23.

Samsung team can you please look into it. 

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15 Comments
Devv_007
Expert Level 5
Galaxy S

Are you using two physical sims + esim?

If yes then it'll crash like this.

0 Likes
atechfreak
Active Level 8
Galaxy S
I have been using 2 physical sims & 1 esim since day 1 of s23 launch and I frequently kept switching between sim 2 and esim ( Sim 1 primary always on) and it never crashed like this until August security patch.
0 Likes
Galaxy S
Did find any fix brother?
0 Likes
Taheerkha
Beginner Level 2
Galaxy S
H
0 Likes
Galaxy S
Reset you device to factory data it will be fixed i was also facing this but after the process it is fixed
0 Likes
atechfreak
Active Level 8
Galaxy S
Have a lot of data on my phone. Can't afford to perform a factory reset! If August patch can break sim manager then a software update can even fix the sim manager issue 😉
0 Likes
Galaxy S
Yes then wait for the next update
0 Likes
atechfreak
Active Level 8
Galaxy S
Yes, given that @Samsung fixes it in the next update!
0 Likes
Galaxy S
Did it actually get fixed after factory reset?.
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