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Original topic:

Sim Manager Phone Number Change

(Topic created on: Sunday)
140 Views
govinda_aryal
Active Level 1
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Sunday in 

Galaxy S
Hey everyone! I need help with my Samsung S24 Ultra settings. I started with two physical SIMs, and I *think* I set the numbers for both. Now I've switched one to eSIM, but Sim 1 still shows the wrong number – both SIMs show the same number in the SIM manager. Any ideas how to fix this? Screenshot attached!

image


3 Comments
AudioJack35
Active Level 6
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Sunday in 

Galaxy S
Change no. From dual sim option.
govinda_aryal
Active Level 1
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Sunday in 

Galaxy S
Thank you for the response.
In dual sim option, the number is correct, but showing mistake in sim manager as shown in main post picture.
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cs_member10
Expert Level 5
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Wednesday in 

Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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