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Active Level 2
Anyone facing this issue, when taps on secure lock setting under lock and security option in setting not opening the next page.
4 Comments
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can you share ss
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I suggest you to do a app preference reset in app section and also clear data and uninstall update using 3 dots and reinstall the app this help u
if you find my answer useful please hit the  ❤ option. and follow me
i am happy to help you
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Expert Level 5
take screenshot and send feedback to Samsung they will assist you
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Expert Level 5
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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