Secure Folder Locked by Knox.

[KriahnaTorque]

I set the password, biometric & other stuff. It was good. After a while I open the folder & clicked on Lock Icon from left top beside the add app icon & then I am unable to login. It is showing contact to IT admin. Now whats wrong & who is the IT admin ??
Please follow the attachment I added.

[admin_]

Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[lyfisbeatiful]

I am facing the same issue.

[MaverickRK]

im facing the same issue

[AnilRahul16]

i am facing the same issue.