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Original topic:

Screen shot scroll issue

(Topic created on: 12-19-2024 03:00 PM)
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Surazmanee
Active Level 2
Options
Galaxy S
I have noticed that, after the December security update in my samsung s23ultra I'm not able to scroll down whilst taking screen shot, before update there was no issue working fine. Is this due to update?

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Solution
Didionpc
Active Level 10
Galaxy S

If you're experiencing problems with scrolling screenshots, it could be related to this update. You might want to check if there are any additional updates or patches available that address this issue. Sometimes, manufacturers release follow-up updates to fix bugs introduced in previous ones. In the meantime, you can try restarting your device or clearing the cache of the screenshot app to see if that helps. If the problem persists, you might want to reach out to Samsung support for further assistance.

If your question has been answered, please press the "Accept as Solution". You will find in three dots to the right of my comment.

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Solution
Didionpc
Active Level 10
Galaxy S

If you're experiencing problems with scrolling screenshots, it could be related to this update. You might want to check if there are any additional updates or patches available that address this issue. Sometimes, manufacturers release follow-up updates to fix bugs introduced in previous ones. In the meantime, you can try restarting your device or clearing the cache of the screenshot app to see if that helps. If the problem persists, you might want to reach out to Samsung support for further assistance.

If your question has been answered, please press the "Accept as Solution". You will find in three dots to the right of my comment.

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Surazmanee
Active Level 2
Galaxy S
Yes, after restarting my phone,it is working. Thanks
Didionpc
Active Level 10
Galaxy S
U r welcome if u need anything else pls let me know
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