Thank you for reaching out. If Samsung Wallet or Samsung Pay keeps crashing after the recent update, here are a few steps to help resolve the issue:
Clear Cache and Data Go to Settings > Apps > Samsung Wallet > Storage > Clear Cache and Clear Data. This will reset the app and may fix any issues caused by the update.
Reinstall Samsung Wallet/Samsung Pay Uninstall the app and reinstall it from the Galaxy Store to ensure you have the latest version and to address any potential corruption in the app.
Check for Software Updates Ensure that both your device’s software and the Samsung Wallet/Samsung Pay app are fully updated. Go to Settings > Software Update to check for any available updates.
Restart Your Device After performing the above steps, restart your device to resolve any temporary software issues.
Disable Battery Optimization Go to Settings > Apps > Samsung Wallet > Battery > Optimize Battery Usage and disable battery optimization for Samsung Wallet. This prevents the app from being restricted in the background.
