Users have been reporting that the Vivid color profile under Settings → Display → Screen mode on the Galaxy S24 Ultra doesn't appear to change much when compared to the Natural profile. Some had speculated that the anti-reflective finish on the S24 Ultra's Gorilla Armor screen might have been affecting things, but screenshots captured from the device seem to show a clear difference between the example imagery for the Vivid profile on the S24 Ultra and the same images on the S21 Ultra.
When we reported on this earlier in the week, a Samsung Support representative had chimed in to say a fix was on the way. But as we've learned, support reps don't always have the most accurate information regarding internal plans, and now, we're getting a conflicting report straight from the horse's mouth.
