Original topic:

Samsung s9 plus video black crush

(Topic created on: 04-24-2018 07:27 PM)
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dexter07
Active Level 1
Options
Galaxy S
The display is struggling to portray dark videos. while watching infinity war trailer I found it to happen more often than not. This happens with every video and even in high performance mode with full brightness. seems to be a hardware issue. 0ab754e4-3f49-43df-8f31-8ae18dc720fc.jpg
12 Comments
dexter07
Active Level 1
Galaxy S
The left top corner you can see the video pixelate.
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GalaxyTeam
Active Level 7
Galaxy S
Indian S9/S9+ Telegram Support Group, Join Us (300+ Members)

https://t.me/joinchat/DvvVrkv68Wr7Q3P0BKHnVA0f16bd85-2b36-4a57-a03d-1698122e6b8a.jpg
4b738cbe-f8af-4021-a37a-7f239b7dcba0.jpg
bbffdb31-9edd-4273-89e4-d2eb7301dc19.jpg
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dexter07
Active Level 1
Galaxy S
one more576b5886-4437-4571-bcdd-91f80666b1d2.jpg
PDN
Active Level 5
Galaxy S
its not phone is struggling, it is beacuse of visual effect, and camera quality, phone display is way better than you think. try video enhancer in setting , before watching video , turn on highest settings, 1080 ,1440p whatever you want, use faster internet , you will not get this type of video crush.3ac61082-aa4e-48d5-8c58-b8cf9ccecbeb.jpg
dexter07
Active Level 1
Galaxy S
I have already turned it on and the resolution is at wqhd+..But still has issues
Lightning
Active Level 10
Galaxy S
same issue
Anonymous
Not applicable
Galaxy S
not at all
dexter07
Active Level 1
Galaxy S
search for s9 plus black crush on the internet for better explanation...
admin_
Expert Level 5
Galaxy S
We do apologize for the inconvenience caused. Samsung is aware of this symptom which may appear on some S9+ devices and we are scheduled to release a new Software update at earliest possible. Therefore please check regularly for updates to your device S/W via Smart Switch PC or FOTA. Samsung always encourages users to keep your software and apps updated to latest version.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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