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Beginner Level 4

I had followed all steps provided by Samsung on my s9 plus (including the safe mode method), but nothing worked. Due to the current Lockdown, I didn't even feel comfortable to approach the service centre. I was eagerly waiting for Samsung's new update (2.1) to be released & hoped that this update will fix the screen discoloration. However, today when i finally updated the software to UI Version 2.1 (Android security patch level 01 June 2020), the green screen issue still persists on my s9 plus. I am quite annoyed with Samsung not being able to provide a solution to their so called premium model phone.

As of now, the display is worse than a 70000 rs phone available in the market. Didn't expect this from Samsung. I hope Samsung is listening to all the users who have invested considerable amount to buy this phone. Please........ we need an immediate solution to solve the display issue.  


9 Comments
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Active Level 6
try to contact service centre.
and this is refresh rate problem I think its solve in next update. because September update is solve our August or last 2 months problem.
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Active Level 7
i faced last week same issue. Even in 2.5UI update also issue was there.. but it gone suddenly itself and I went to service center and flashed mobile. Issue is solved.
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Active Level 7
service center will surely tell you to change screen. They will say that issue is from hardware. Butvtrust me its software issue, ask the. to just flash the updated firmware.
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Beginner Level 4
yes thanks for the help
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Expert Level 5
It happened with S9 too temporary solution is to visit service center for reflashing software and don't believe if they asks you to replace display.. And with next update green tint may start again..
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Active Level 3
facing the same problem in my note 20 ultra
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


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Warm Regards,
Samsung Customer Support

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Active Level 7
wait for next update
because after ui2.5 update screen color and flicker problems are there with many devices
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