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09-15-2020 09:36 PM in
Galaxy SI had followed all steps provided by Samsung on my s9 plus (including the safe mode method), but nothing worked. Due to the current Lockdown, I didn't even feel comfortable to approach the service centre. I was eagerly waiting for Samsung's new update (2.1) to be released & hoped that this update will fix the screen discoloration. However, today when i finally updated the software to UI Version 2.1 (Android security patch level 01 June 2020), the green screen issue still persists on my s9 plus. I am quite annoyed with Samsung not being able to provide a solution to their so called premium model phone.
As of now, the display is worse than a 70000 rs phone available in the market. Didn't expect this from Samsung. I hope Samsung is listening to all the users who have invested considerable amount to buy this phone. Please........ we need an immediate solution to solve the display issue.
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09-15-2020 09:51 PM in
Galaxy Sand this is refresh rate problem I think its solve in next update. because September update is solve our August or last 2 months problem.
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09-15-2020 10:12 PM in
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03-06-2021 03:47 AM in
Galaxy Si don't understand the order of events. You say "it gone suddenly itself." Was that sometime after the 2.5UI update but before you flashed it? If so, then why go and get it flashed?
Or did you simply mean to say flashing the device with the latest firmware made it suddenly go away?
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09-15-2020 10:13 PM in
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09-16-2020 12:25 AM in
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09-16-2020 12:21 AM (Last edited 09-16-2020 12:21 AM ) in
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09-16-2020 12:32 AM in
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09-16-2020 04:43 AM in
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09-16-2020 11:06 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support