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02-06-2026 02:13 AM in
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02-09-2026 10:02 AM in
Galaxy SThank you for sharing your concern regarding device performance on your Galaxy S24 Ultra.
If you are experiencing lag or slow performance, we recommend trying the following steps:
- Restart the device and close any unused applications running in the background.
- Ensure the device software and all applications are updated to the latest available versions.
- Check available storage space, as low storage may affect performance.
- Go to Settings > Battery and device care > Optimize now to improve overall performance.
- Review recently installed applications and remove any unfamiliar or unused apps.
If the issue continues, please share more details such as when the lag occurs or any specific apps affected, as this will help with further guidance.
If a physical inspection is required, you may visit the nearest authorized Samsung service center using the link below:
https://www.samsung.com/ae/support/service-center/
For any additional assistance, you may reach us through the Contact Us page:
https://www.samsung.com/ae/support/contact/
