Samsung s23 ultra

[johnskuriakose]

Too much battery draining. 95% battery charged at 8 AM, now at 1 PM it's 15%.

When bring the Samsung update then the battery drain start.

[Samsung_specialist]

Thank you for contacting us and we are sorry to hear about the battery drain issue on your Galaxy S23 Ultra. We understand how inconvenient this situation can be.

Please note that after a software update, it is normal for the device to temporarily consume more battery due to system optimization processes such as app re-indexing and background adjustments. This usually stabilizes within a few days of use.

Kindly try the following steps to improve battery performance:

1. Restart your device once to refresh system processes.
2. Check battery usage:
   Settings > Battery and device care > Battery > View details
   Restrict background activity for high-usage apps.
3. Enable Power Saving Mode if needed.
4. Ensure your device is updated to the latest software version:
   Settings > Software update > Download and install.

If the issue continues after a few days or the battery drain remains unusually high, we recommend visiting the nearest Samsung service center for a full diagnostic check:
https://www.samsung.com/ae/support/service-center/

For further assistance, you may also contact us through:
https://www.samsung.com/ae/support/contact/ 

[johnskuriakose]

I did not purchase this phone just for calling. I trusted Samsung, but I feel let down after spending a large amount of money and still being unable to use multimedia properly.

Every time I contact support, I get the same responses: restart the phone, check battery details, and restrict background usage.

Instead of repeating these steps, you should focus on improving your optimization.
Normely people are using instagram,facebook,wattsup,youtube ,few browsing.and musiq player use camera use.

Then for what purpus you are making phone

Some foolishs are still in samsung design also A59.39,c39 v59 nothing inside the phone ,lack of hype only doing.

[Samsung_specialist]

Thank you for sharing your feedback.

We understand your concern regarding the battery performance and your experience after the recent update. Please note that after major software updates, devices may take some time to optimize system performance and app behavior based on usage patterns, which can temporarily affect battery consumption.

We truly value your feedback, and your comments have been recorded and shared with the relevant team for review and continuous improvement.

If the battery drain remains unusually high after a few days of normal usage, we recommend visiting the nearest service center for a full diagnostic check to ensure everything is functioning as expected:
https://www.samsung.com/ae/support/service-center/

For further assistance, you may also visit:
https://www.samsung.com/ae/support/contact/ 

[johnskuriakose]

Thanks for your great reply. I'm feeling peaceful.

I'm going to change my phone and brand.

What will your friend pay at the nearest service center, or what will you pay by credit card.