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Original topic:

Samsung s23 ultra back cover

(Topic created on: a month ago)
125 Views
vnus
Active Level 3
Options
Galaxy S
My s23 ultra back cover is slowly getting removed automatically. The glue is not holding the cover from left bottom end to almost half. Do this event related to battery issues ? But the battery is working normally. With heavy use iam getting 18.5 hr of battery life. Also not feeling any heating issues. Please advice and suggest what to do ?
3 Comments
adharsh_
Active Level 7
Galaxy S
Samsung has a feature that it's back cover gets automatically removed after usage of 2 to 3 years. I thought this feature was limited only to A series.
LuckyDaddy
Active Level 1
Galaxy S
My s23 ultra back cover is also detaching and it's because of the battery is a bit swollen idk why 😐 i don't know the replacement charges for it
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Samsung_specialist
Community Manager
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Galaxy S

We're sorry to hear about your experience.

Please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.

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