Original topic:

Samsung s23 bug and performance

(Topic created on: 08-06-2024 01:59 PM)
647 Views
tanu259h
Active Level 1
Options
Galaxy S
Litteraly s23 is not giving me performance in bgmi it support 90 fps at staring of match it give constant 90 but after 10 min it drop to 60 why? And in call of duty mobile in lobby the screen automatically turns to 30hz because cod support only 30 fps in lobby and when i start match it does not change to 120hz it reamins at 30 hz i have to pull notification down to make it 120 hz and yes my device has latest software update please samsung fix this and improve in gaming and any samsung team member please help me if you have any fix

11 Comments
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments, and taking your valuable feedback, We are continuously working to make our products better and more efficient.

Kindly share the log file. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve your issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

 

0 Likes
DhruvS23
Active Level 7
Galaxy S
goto gaming hub- game booster setting from three dots- labs and turn on alternate game management.
then check
0 Likes
tanu259h
Active Level 1
Galaxy S
Bro i alreeday done these all thing and also downloaded game plugins
0 Likes
abhishek028
Active Level 3
Galaxy S
R u sing s23 or s23 ultra ?
0 Likes
tanu259h
Active Level 1
Galaxy S
Im using s23 base varient
0 Likes
abhishek028
Active Level 3
Galaxy S
And i am using s23 ultra same issue i am facing after june update. Dont knw whta they did with this update.
0 Likes
tanu259h
Active Level 1
Galaxy S
Yes bro samsung should improve in terms of gaming and ui smoothness
0 Likes
abhishek028
Active Level 3
Galaxy S
Yes bro but they have to fix this issue as soon as possible because its very irritating to play game in such lag and low fps tge high end device doing this **bleep** samsung developers need to take more classes before they hired. 😅
0 Likes
tanu259h
Active Level 1
Galaxy S
Yes broo
0 Likes