Original topic:

Samsung s21fe THE DISASTER

(Topic created on: 07-23-2024 03:44 PM)
190 Views
suman00777
Beginner Level 2
Options
Galaxy S
I am a s21fe user , suddenly a green line appear on my s21fe yesterday, then i search about this on youtube and Google , and found that it was a software issue , and let me tell you i never dropped my mobile ,no dent no scratch 
8 Comments
happymoments
Active Level 3
Galaxy S
Is it exynos or snapdragon 888 bro
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suman00777
Beginner Level 2
Galaxy S
Exynos
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happymoments
Active Level 3
Galaxy S
Ok bro thank you for your immediate response
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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adityaprawesh
Active Level 5
Galaxy S
You'll have to do the following

1. Register a complaint with National Consumer Helpline on Umang App
Link:- https://play.google.com/store/apps/details?id=in.gov.umang.negd.g2c

2. Report it to the Samsung India CEO :-
Link :- https://samsungdigitalservicecenter.com/mailquestiongeneralnew

Lastly Send an email to samsung e-support regarding the issue in detail
email id:- e-support.india@samsung.com
Amit4uh
Active Level 1
Galaxy S
Same here
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