Original topic:

Samsung s21 ultra

(Topic created on: 04-11-2021 03:59 PM)
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kashish201
Active Level 6
Options
Galaxy S
My phone ..is very slow after heating 
Tuch response so late ...scrolling any aap late..response and hanging issue 
Before two days ago ...i updated my phone from samsung care...
7 Comments
Ravi0883
Expert Level 5
Galaxy S
Once try to reboot your phone.
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kashish201
Active Level 6
Galaxy S
After repoot same issue ...but after cool down phone performance good
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Ravi0883
Expert Level 5
Galaxy S
Clear cache particle. Mine works fine.
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kashish201
Active Level 6
Galaxy S
But where is clear cache option
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Ravi0883
Expert Level 5
Galaxy S
Go to hard reset. Swipe down you will find clear cache particle. Hopefully this will solve your problem.
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Anak1n
Active Level 6
Galaxy S
I think he meant, WIPE CACHE PARTITION, search Google for same. It's a simple process, you should be able to do it by yourself. I did it and there is some improvement.
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Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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