Original topic:

Samsung s21 ultra not working fingerprint sensor

(Topic created on: 05-01-2021 08:34 AM)
MuhammadShan
Active Level 1
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Galaxy S
Samsung s21 ultra not working fingerprint sensor

3 Comments
Ravi0883
Expert Level 5
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Galaxy S
Re-register your fingerprints
Yikes
Active Level 6
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Galaxy S
Goto dialer and type *#0*# and check ✔whether it's working there or not.
Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support