Original topic:

Samsung s20 plus ,dual WhatsApp issue

(Topic created on: 08-25-2021 07:31 AM)
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jShereef
Beginner Level 3
Options
Galaxy S
Greetings
 I have purchased Samsung S20 plus before a month .I am facing issue in dual WhatsApp. 
The pdf file is not supporting.It is showing error message. Is there any report from Samsung to fix the issue.kindly update.
3 Comments
GSPAYSAR
Active Level 3
Galaxy S
Hi,
The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.
Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.

Samsung is trying to solve the problem quickly by contacting WhatsApp team.
Samsung_specialist
Community Manager
Options
Galaxy S

Hi,

The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.

Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.

Samsung is trying to solve the problem quickly by contacting WhatsApp team.

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raghumenons
Beginner Level 2
Galaxy S
What a helplessness.. Still soving?
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