Resolved! Solved

Original topic:

Samsung s20 no ONE UI 4 update received

(Topic created on: 10-18-2022 01:39 PM)
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FidelCast
Beginner Level 2
Options
Galaxy S
Hello Galaxy Team.

I have a Samsung s20 and it still using android 11 one ui 3.1 and I still haven't received any android 12 version.What will be the cause!, because I bought my S20 in South Africa and right now I am in Dubai,,,please help ,I want to experience new themes and features 😢 😞 .
Device model: (SM-G980F/DS)
6 Comments
Great247
Active Level 5
Galaxy S
Go to settings, click on software update/download and install
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FidelCast
Beginner Level 2
Galaxy S
I have been doing that for 2 months now,no update appears
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Solution
Great247
Active Level 5
Galaxy S
You can go to samsung service center..
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Solution
rpdd
Active Level 1
Galaxy S
Try odn
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Samsung_specialist
Community Manager
Options
Galaxy S

Hello,

We would be delighted to assist, however, the Andriod updates highly depends on the device software region, we recommend you to contact Samsung South Africa support, or you may visit our nearest authroised services centers:

https://www.samsung.com/ae/support/service-center/

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