Original topic:

Samsung s20 fe 5g model ..

(Topic created on: 08-05-2021 07:43 AM)
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beardbharathi
Active Level 4
Options
Galaxy S
Camera crashed...
Not use resolution and 4k support...
How to fix this complaint...?
4 Comments
P-Clicks
Active Level 4
Galaxy S
Contact customer service representative for assistance.....
Galaxy S
Is camera crashing while using other camera access like using whatsapp or lightroom or any other camera app
Is it crashing?


Did you done

Restart and safe mode?


Galaxy S
Try clearing data and cache of the camera app. After clearing cache and data if the problem is persistent kindly share an error report in the get help section
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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