arjuntr
Active Level 5
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Galaxy S
Experiencing  battery drain from past 4-5 days,but no heating issues present  is anyone facing the same ,pls let me know..thank you ( i guess it happend after the recent software update )
S10 lite ,android 11,security patch july 1st ,oneui 3.1

image

Usually i used to get screen on time more than 5 hours plus in a single charge
Now since 5 days have to charge my phone twice a day...frustrating any solutions guys,please help
Thank you in advance
7 Comments
01736462259
Beginner Level 2
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Galaxy S
WhatsApp Bangladesh
Masud Hossen
A01 🚶‍♂️💔😭
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subha1111
Active Level 7
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Galaxy S
Pls reset your phone once.But before you reset you must backup your data..
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KeenS20
Active Level 9
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Galaxy S
For how many years you're using s10??
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arjuntr
Active Level 5
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Galaxy S
1 year
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KeenS20
Active Level 9
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Galaxy S
You should take it to service center
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AlphaTrion
Active Level 6
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Galaxy S
Yes. Many other phone models (like M, S, A series) too facing similar issues. Its related to the latest update probably.
Samsung_Support2
Expert Level 1
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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