Active Level 3
Galaxy S
I am using Samsung galaxy s20 plus soc is exynoss. My model no sm - g985. Now i would like to change my firmware from 985 to 986. Both are exynos processors. Is it possible????, if yes, how???? 
1 Comment
Expert Level 1
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support