Samsung one UI bug in whatsapp

[udumang]

One UI update on Samsung S9+ is making WhatsApp freeze during Video calls when going back or pressing home or overview button especially wehn PIP mode is enabled 

[rags333]

go to sttngs> apps >then >whats app and give it all permissions

[udumang]

ofcourse it is enabled that's why i wrote :PIP

[pawan10]

Is their 4k video option still available in camera?

[admin_]

Thank you for being a part of Samsung community. We apologize for the inconvenience caused to you. We would like to offer some troubleshooting the steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preference.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
3) Navigate to Settings >> Apps >> Select the Whatsapp app >> Clear Cache.
4)Run the device in the safe mode.
If issue still persists, KIndly provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Sendfeedback>Error report>Collect log files>attach.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/