Original topic:

Samsung keyboard sticker sending issue

(Topic created on: 02-08-2024 02:50 AM)
809 Views
Sibi_Anandh
Active Level 6
Options
Galaxy S
Hey Samsung all the Samsung phone users have posted in thus members app from July 2022 update that the keyboard is not able to send stickers in WhatsApp and other social media apps instead it sends stickers as a pic which is totally unusable...this same stickers can be sent without any issue when using gboard and even bitmoji keyboard....even after 5months of issue reporting this is still not fixed...this is my 3rd post I am creating for this same issue in last 5months!!!!!

Please surf around members app and see how many user reported this same!!!and u are not fixing it!!!!!I have also recorded bug report and sent it 3months back no response still!!!!!
This is a very basic issue and u guys are not fixing it for!!!!! Because of this issue unable to customize and use Samsung keyboard with keys cafe!!!! I am using gboard as it allow to send stickers as stickers!!!!!
Please take priority and fix this soon
11 Comments
Jiminnn
Active Level 8
Galaxy S
Yes. You're right, that sticker option is totally waste.
This is the only thing that i hate about Samsung keyboard., but it offers more useful features that additional keyboard does not,
So i have to stick to Samsung keyboard.
May Samsung fix it.
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Sibi_Anandh
Active Level 6
Galaxy S
I done it 4times already!!!!!! U guys instead of fixing the issue asking yo share the same again!
SammySoft
Beginner Level 3
Galaxy S

When will you fix it? It has been shown in your keynotes that being able to convert photos into stickers is a feature. Have you ever tried sending those as stickers? Did someone forget about it? 

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SammySoft
Beginner Level 3
Galaxy S

It's 2024 and the issue still hasn't been resolved! 

Bhargavayush
Active Level 3
Galaxy S
Seriously, this issue has been brought to samsung a number of times, and I think this must be addressed....I wonder why samsung is not addressing this issue... this is one basic thing that should be brought out
1HUNT1
Beginner Level 4
Galaxy S

Can you fix it now!!! This it's taking the P now!!! Today is 7/02/2024 uk

0 Likes
san34p
Beginner Level 2
Galaxy S
Please address this. Save as sticker of photos is a waste if we cant send the sticker as a sticker
0 Likes
kathir2005
Beginner Level 2
Galaxy S
Still haven't fixed lol and it's s24 now 🤐