Samsung is literally fu** up !

[DAYANI3001]

I recently purchased the Samsung S23 regular model and have encountered several issues following a recent device update.

The primary concern is the significant increase in noise levels in captured images, resulting in reduced clarity despite the 50-megapixel camera. I suspect that Samsung may have intentionally degraded the camera quality in anticipation of the upcoming S24 launch.

Numerous other users have reported similar camera issues. I will provide screenshots taken by me, clearly illustrating the difference in clarity before and after the update.

I kindly request your assistance in addressing these concerns and providing a resolution to restore the camera's optimal performance.

Samsung have to restore original performance 

[Sáyân15]

S24 launch or S25?

Btw, even i felt that the primary camera's performance in 50MP mode has taken a hit after multiple software updates.

I recommend you to use the 12MP mode as it still performs excellent as it performed from day 1

[DAYANI3001]

Yes but for more clearity i always use the 50 magapixel

[Sáyân15]

Hmm
But you tell me, what would you prefer: more details with noise & inconsistent results or less details with superior quality photos with rich dynamic range ?

[DAYANI3001]

But, bro i want everything what it was before. At the end i have not paid to compromise with. And 12 megapixel have more noice and 50 megapixel have low clearity soo....

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[DAYANI3001]

I have already submitted the error report. However, there is no confirmation that Samsung will make improvements. Additionally, they have not acknowledged the issue. The attached bike photo was taken before the update, while the others were taken after the update. You can clearly see the difference. Furthermore, the details in portrait mode have been significantly reduced.

[goodthings]

You are absolutely right now. Please complaint again and again repeat on same chanel. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments, and taking your valuable feedback, We are continuously working to make our products better and more efficient.

Kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.

Path: (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support