Original topic:

Samsung green line/white bar issue after update

(Topic created on: 09-15-2024 09:16 AM)
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cbtxkrypton
Active Level 3
Options
Galaxy S
@samsung has worst service I am not gone buy any other Samsung product from now I just updated my s22 ultra and after that a white bar occur on my display and it's Samsung fault but when I go to service center they said we can't do anything you have to pay 35k and and replace new display. Samsung jeceting my claim due to small dent which is not even visible they just making fool of custumer . This is last time i bought samsung devices from now i am not gone a buy any samsung product #shameonsamsung

I am sharing images if you can see any dent let me know becuase only samsung can see it 

image


sivak05
Active Level 6
Galaxy S
cbtxkrypton
Active Level 3
Galaxy S
Bro i can't see because this post is deleted
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sivak05
Active Level 6
Galaxy S
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cbtxkrypton
Active Level 3
Galaxy S
Yeah bro thanks for your support i just added a report in nch let'@s see they can help or not
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cbtxkrypton
Active Level 3
Galaxy S
Yup bro
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AdMyG
Active Level 1
Galaxy S
Please do NOT update S22 Ultra updates. bycott samsung updates. Why should customer pay for Samsung mistakes. #samsunggreelineissue
cbtxkrypton
Active Level 3
Galaxy S
Yeah bro you are right just one update make your life hell and get in you a big trouble #bycottsamsung
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Galaxy S
Same is the case for me, multiple service centers denied the replacement saying there is a dent which I dont see on my phone and what the dent has to do if the issue is aftee update. Obviously 2 years old phone will not be out of box. Really disappointed with Samsunh center. The worst part is that they dont even know about the policy of FOC replacement untill sep 30, 2024
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cbtxkrypton
Active Level 3
Galaxy S
Ys bro it's really disappointing so you get any solution ?
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. Our highly qualified service engineers here at our service center. However, you have already visited the service centre and they have guided you through the information after the physical inspection of your device. The physical damaged does not consider under Policy, the chargers are applicable for the repair. So, we would request you to please coordinate with service team for further assistance.

Warm Regards,
Samsung Customer Support

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